Privacy Policy

When you visit our website or use our platform, we may collect personal information that you voluntarily provide. This includes your name, contact information, health history, and other details necessary for us to evaluate your clinical needs and provide care.

In addition to this, we automatically collect non-identifiable information related to how users interact with our website. This may include data such as browser type, operating system, pages visited, time spent on pages, and referring websites. These insights help us improve the structure, performance, and accessibility of our digital experience.

We use Google Analytics to gather anonymous data on how visitors engage with our website. This includes information such as the number of visitors, the pages they access, and how long they stay on certain sections. Google Analytics collects this data using cookies and similar technologies. However, no personally identifiable information is collected through this tool, and we do not use Google Analytics to track or store any protected health information (PHI).

All data collected through Google Analytics is aggregated and used strictly for performance optimization and user experience improvements.

We use the information you provide to determine clinical appropriateness, schedule and conduct telehealth appointments, manage prescriptions, communicate with you between visits, and deliver the highest quality of psychiatric care.

We may also use your contact information to communicate administrative updates, such as appointment confirmations or policy changes. We do not sell or share your personal information with third parties for marketing purposes.

As a provider of healthcare services, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any health information you provide is treated as Protected Health Information (PHI) and is stored and managed in compliance with HIPAA regulations.

All patient communications and records are transmitted through secure, encrypted platforms. We use HIPAA-compliant electronic health records (EHR) systems and ensure that all providers and staff are trained in privacy and data protection protocols.

Cookies are small files stored on your device that help us recognize repeat visitors and personalize the user experience. While you can disable cookies in your browser settings, doing so may affect some functionality of the website.

As mentioned earlier, cookies may be used in conjunction with Google Analytics but do not store personal identifiers or medical information.

Your health records are securely stored in accordance with legal and medical standards. Non-health-related usage data is stored in anonymized, aggregated formats and retained for analytical purposes only.

We retain health information only as long as necessary to deliver care and comply with applicable laws and regulations.

You have the right to request access to your personal health information, correct inaccuracies, or request deletion of non-essential data. If you wish to exercise these rights, you may contact us at the email address below. Requests will be reviewed in accordance with applicable laws.

Our website may contain links to third-party services or external content. This policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use in connection with DigiPsych.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. By continuing to use the Services after changes are posted, you accept the updated terms.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
‍DigiPsych Support
support@digipsych.io